FAIR AUTO NAPA RETURN POLICY

NEW RETURNS

With Receipt – To return or exchange any item for a full refund it MUST BE WITHIN 90 days. New Returns AFTER 90 days will be charged a 25% restock fee. NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Returns that do not meet these criteria will be denied. Credit will be issued to the same card used for purchase; card must be present at time of return.

Without Receipts – Returns without a receipt must be NAPA ONLY parts in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. STORE CREDIT GIFT CARD ONLY 25% RESTOCKING FEE

WARRANTY/DEFECTIVE RETURNS

Items returned for warranty may be exchanged or refunded at our discretion

NO CASH/CARD REFUNDS ON DEFECTIVE PARTS only exchange or store credit of part will be applied if customer has a valid receipt, STORE CREDIT IS SUBJECT TO A 25% RESTOCK FEE

NO REFUNDS ON PREVIOUSLY WARRANTIED PARTS

Items will only be WARRANTIED A LIMIT OF 2 TIMES

SPECIAL ORDERED PARTS

(PRIME/MAW/IMC/TON/CTW/NET) NEW RETURNS – Must be in original box and or packaging, receipt must be with 30 days, ANY NEW RETURNS AFTER 30 DAYS ARE NON-REFUNDABLE

FREIGHT CHARGE IS NON-REFUNDABLE on any order

NO RETURN ON TOOLS

NO REFUND ON GIFT CARD SALES

PART CORE CHARGES

NO REFUNDS WILL BE GIVEN WITHOUT THE ORIGINAL BOX – The refund must be applied in the original form of payment: (CASH-CASH) (CARD-CARD)